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Post by Craigy Boy on Jul 18, 2010 14:36:51 GMT
just a quick one, how do i go about making a warranty claim for shimano parts?
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Post by James on Jul 18, 2010 17:26:25 GMT
Drop a quick email to Madison (UK distributor) and ask, but I would imagine they will tell you to contact the place you bought it from at least they did for my Blackburn pump.
What has gone pop Craig?
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Post by Craigy Boy on Jul 18, 2010 18:52:27 GMT
Ye I know but that means going to westend cycles and they will probably say there is nothing wrong  It's 2 things, slx shifter it's missing a shift, what's happened is one of the teeth has rounded off. And my slx front mech, the cage has got a crack in it, so going to give it a go |
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Post by thistle on Jul 18, 2010 20:11:51 GMT
Tell Madison West End have gone bust?  |
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Post by Craigy Boy on Jul 18, 2010 20:46:48 GMT
That's a bloody good idea! Might try that one!
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Post by James on Jul 20, 2010 18:31:02 GMT
That'll teach you to buy from Westend.
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Post by Craigy Boy on Jul 20, 2010 19:30:17 GMT
you live and learn mate |
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wrex
Rookie
Pride of North Wales
Posts: 94
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Post by wrex on Jul 20, 2010 20:39:39 GMT
When the plate on my rear mech snapped, the one that’s holds the two jockey wheels. I tried to get that through the warranty with no luck. The only way they would do it if I would send them the whole unit and then that would take 2-3wks to sort out with no guarantee of them giving me a new part/unit. So I ended up just buying the parts my self.
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Post by Tarbo on Jul 20, 2010 22:25:39 GMT
When the plate on my rear mech snapped, the one that’s holds the two jockey wheels. I tried to get that through the warranty with no luck. The only way they would do it if I would send them the whole unit and then that would take 2-3wks to sort out with no guarantee of them giving me a new part/unit. So I ended up just buying the parts my self. That's crap service Dewi  That rear mech just went for no reason (regardless of what I said when we were fixing it ) and showed no signs of wear. I think I would have let them take the bike on principle. |
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wrex
Rookie
Pride of North Wales
Posts: 94
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Post by wrex on Jul 22, 2010 9:44:49 GMT
That's crap service Dewi That rear mech just went for no reason (regardless of what I said when we were fixing it ) and showed no signs of wear. I think I would have let them take the bike on principle. I would normally, but I don’t get the chance to go out on the bike that much, so 2-3wks without it is a long time. |
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That rear mech just went for no reason (regardless of what I said when we were fixing it 