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Altura
Sept 11, 2008 21:09:55 GMT
Post by sikora on Sept 11, 2008 21:09:55 GMT
Does anyone know how if Altura have a website or have any contact details for them? I want to complain about my waterproof jacket.
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Altura
Sept 11, 2008 21:16:15 GMT
Post by martinw on Sept 11, 2008 21:16:15 GMT
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Altura
Sept 11, 2008 21:17:01 GMT
Post by ady on Sept 11, 2008 21:17:01 GMT
Does anyone know how if Altura have a website or have any contact details for them? I want to complain about my waterproof jacket. Whats up with it! using the wrong washing powder
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Altura
Sept 12, 2008 10:03:27 GMT
Post by ftasb on Sept 12, 2008 10:03:27 GMT
What jacket have you got Sikora? Is it the 'Nevis' jacket?
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Altura
Sept 12, 2008 17:48:30 GMT
Post by sikora on Sept 12, 2008 17:48:30 GMT
No its not the Nevis.
All 3 zips have buggered up over time - the most recent one being the main front zip. mtbman had to help me out the jacket at Llandegla the other week.
Its more than a year old, so cant take it back to the shop - dont have the receipt anyway. You'd just expect an £80 jacket thats only had occasional use to last for many, many years.
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Altura
Sept 12, 2008 17:52:57 GMT
Post by martinw on Sept 12, 2008 17:52:57 GMT
It might have a lifetime warranty against failures like that.
I know endura do. It will be worth contacting them. That link there is a link I got from What mountain Bike mag, It doesnt look like Altura have a website.
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Altura
Sept 12, 2008 18:31:27 GMT
Post by sikora on Sept 12, 2008 18:31:27 GMT
Doesn't look like Zyro have contact details either
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Altura
Sept 12, 2008 18:50:59 GMT
Post by xybadog on Sept 12, 2008 18:50:59 GMT
Doesn't look like Zyro have contact details either Here's the number for Zyro: 01845 521700 (Yellow Pages)
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Altura
Sept 12, 2008 18:55:58 GMT
Post by sikora on Sept 12, 2008 18:55:58 GMT
Thank you kindly
Off to Evans Cycles tomorrow, so might treat myself to a new jacket anyway. Not expecting a company who hides itself from the customer to be interested in replacing an 18 month old coat.
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Altura
Sept 13, 2008 19:47:45 GMT
Post by sikora on Sept 13, 2008 19:47:45 GMT
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Altura
Sept 15, 2008 7:29:37 GMT
Post by ftasb on Sept 15, 2008 7:29:37 GMT
There's a link for Zyro on the Forestry Commission website for the new Altura Trail at Whinlatter - www.zyro.co.uk/
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Altura
Oct 24, 2008 20:58:52 GMT
Post by john59 on Oct 24, 2008 20:58:52 GMT
nice to know im not the only 1 suffering with altura zips, my crosslite zip packed in, went cycle centre in congelton and tried a nevis, zipped it up and the bloke in the shop had to help me take it off over my head lol. switched to endura now
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